Article 1 Consent to Collection of Personal Information and Collection Method
< The BobaPrint PSL > (“https://en.bobapsl.com” hereinafter “Website”) shall establishes a procedure allowing users to consent to the terms of service and the collection and use of their personal information by clicking the “I agree” button. By clicking this button, users are deemed to have consented to the collection and use of their personal information.
Article 2 Personal Information Items Collected and Purpose of Using Personal Information
“Personal Information” refers to information relating to a living individual, such as a name, email address, or other identifiable details. Even if individual identification is not possible with this information alone, it can still be considered personal information when combined with other data.
The Website collects and uses personal information for the following purposes:
Time of Collection: When submitting inquiries or requesting support.
Mandatory Collection Items: Name, Company name), email address, contact number
Purpose of Using Personal Information: To respond to inquiries and provide technical support.
Retention Period: Retained for one 2 year after the resolution of the inquiry and then deleted.
Free trial requests
Time of Collection: When submitting a free trial request.
Required Items: Company Name, Name, Email Address, Planned MFP Model, Planned MFP MAC Address
Purpose: To process the free trial request and send the permanent activation code by email.
Purchase requests
Time of Collection: When submitting a purchase request.
Required Items: Company Name, Name, Email Used for PayPal Payment, Planned MFP Model, Planned MFP MAC Address
Purpose: To process the purchase request, confirm payment, and issue the license.
Retention Period (free trial and purchase requests): Retained for 3 years from the date the request is received and then deleted.
Article 3 Collection of Personal Information via Cookies
The Website may install and operate cookies that store and frequently retrieve customers’ information. A cookie means a small amount of text files that a website sends to users’ computer browsers (Internet Explorer, and others)
1) Purposes of using cookies
- Providing differentiated information, depending on individuals’ interests
- Analyzing the access frequency or staying time of users, identifying users’ tastes and interests, and using them for target marketing and as a measure for service improvement
- Tracing the information on items purchased and items to which users pay attention, and providing tailor-made services
2) Operation of cookies and rejection of cookiesCookies are stored at the hard disk of users’ computers. Cookies identify users’ computers but do not personally identify users.
In addition, customers may accept or reject all cookies, or go through checks whenever cookies are stored by changing settings on their web browser.
However, if customers refuse to store cookies, they may not use some services that require them.
3) Method for changing settings to reject cookies
A. Internet Explorer
Directly change settings by clicking Tools > Internet Options > Personal Information tab on the upper menu of a web browser
B. Chrome
Directly change settings by clicking Menu icon on the upper right bar of a web browser >Settings > Advanced Settings on the bottom of the screen > Contents Setting button on Personal Information section > Cookies section
Article 4 Periods of Retaining and Using Personal Information and Destruction of Personal Information
1) Customers’ personal information collected for inquiries and support will be destroyed without delay after the 2-year retention period for collection and use purposes has elapsed. Personal information collected for free trial and purchase requests will be destroyed without delay after the retention period stated in Article 2 has elapsed.
A. Retention Under Other Applicable Laws
- The website retains personal information in accordance with internal policies and relevant laws.
B. Destruction Procedure
- Information provided during inquiries is transferred to a separate database (or a separate document archive for paper records) and stored for a specified period according to internal policies and relevant laws before being destroyed.
- Retained personal information will not be used for purposes other than those specified
C. Destruction Methods
- Personal information printed on paper will be shredded or incinerated.
- Personal information in electronic file formats will be completely deleted using technical methods that prevent recovery.
Article 5 Provision of Personal Information for Third Parties
1) Personal information is not used or provided beyond the scope outlined in Article 2.
2) The following cases are exceptions.
A. When required by law for investigation
B. When anonymized for statistical, research, or marketing purposes
C. When disclosed per legal procedures
Article 6 Access and Modification of Personal Information
1) Users may access or modify their personal information anytime through the "Edit Profile" menu or by contacting the Website via email or written request.
2) During correction, the information will not be used or provided until errors are fixed.
3) If incorrect information is shared with third parties, the corrected information will be promptly communicated.
Article 7 Measures for Ensuring the Security of Personal Information
The Website implements technical, administrative, and physical measures to protect personal information:
1. Encryption of personal information
Users’ personal information is stored and managed and is only known to the users who own that information. Important data is secured with separate features, such as the encryption and locking of files and transmitted data.
2. Technological measures against hacking
The Website shall install, regularly update, and check security porgrams to ensure that personal information is not leaked and damaged due to hacking or computer viruses. It shall also install systems in areas to which access from the outside is controlled, as well as technologically/physically inspect and block such areas.
Article 8 Chief Privacy Officer
The Website appoints the following chief privacy officer who is responsible for the handling of personal information and the handling of customers’ complaints regarding personal information and damage reliefs.
▶ Chief Privacy Officer
- Name: *Joo WonSeok”
- Job grade: *Director”
- Contact point: *sales@bobaprint.com”
Article 9 Modification of the Guideline on Personal Information Processing
This guideline on personal information processing shall take effect on its effective date. Any addition of change under statutes and this guideline, and deletion and correction of anything in this guideline shall be announced via notices seven (7) days prior to the effectuation of such addition, deletion, or correction.
